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Pass Checker utilizes the same access validation rules that are set up in a resort’s RTP environment. When a guest checks if their pass is valid in Arrival, it is essentially the same as if the guest has scanned their pass at the lift. (Insert copy here about “time of day” scan, not using to validate night tickets?)Pass Checker validates for date of use, and for access control. It does not currently validate for specific time of day. When a pass is scanned, Pass Checker validates against a default setting of 11:30 am MST. If the ticket has a time-limitation on it, and it is not valid at 11:30 am MST, Pass Checker will return a “Not Valid” response.
Navigating to Pass Checker
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Once on the Pass Checker URL, guests can look up their pass eligibility by either Pass# or RFID#. They can also filter between specific lifts and date combinations to check their pass eligibility. This is useful for resorts that limit lift-access for specific gates and also for passes that have blackout dates. (Where does guest locate their pass # or RFID )
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Pass Validation
Once a guest completes their pass check, they are returned with details that their pass is valid or is not valid based on their filters.
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For invalid passes, a message box will appear notifying the guest that their pass is invalid. Arrival can be configured to display the RTP invalid reasonor a reference table can be used that will display text that is more customer-facing. The bottom text line is also customizable to provide the guest with more assistance options.
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