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Submit a request to your Aspenware Service Partner to enable Pass Checker.
Aspenware Arrival Tasks
1) Edit General Tab by adding Resort’s Default Pass Checker POS Location ID.
The Pass Checker POS Location ID is a setting from RTP|One, and can be sourced from your RTP|One administrator. (RTP|One/ Access Control Admin / Access Control Management / Access Location)(Select an access point that most tickets would be valid for.)
While logged in as admin, click on the GENERAL tab in the admin toolbar. Enter the numeric value in the “Pass Checker POS Location ID” field, and click the UPDATE GENERAL SETTINGS BUTTON.
If using Google Analytics, enter the Tag ID in this window.
Resort Codes, Resort Group Codes and Sales Location IDs?
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2) Create “AccessLocations” Collection (required).
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While logged in as admin, click on the COLLECTIONS tab in the far right corner of the menu bar.
Create a Collection by entering “AccessLocations” in the Name field, then clicking the ADD COLLECTION button.
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3) Create PassChecker Hotlist Reason” Collection (optional)
If you would like to hide RTP Hotlist reasons with more appropriate customer-facing language, follow the procedure above to create a new collection, naming it “Pass Checker - Hotlist Reason”.
4) Create “AccessLocations” Mappings (Required).
Assign Items to the Collection by selecting the Collection (click in check box). This will launch the ADD NEW COLLECTION ITEM window.
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Tasks are the steps a guest needs to complete to be allowed to fulfill their order. For example, a season pass holder must complete a waiver (required) and upload a photo (optional) to be allowed to pick up or activate their pass.
Logged in as admin, click on TASKS tab in Arrival admin toolbar. Scroll to the bottom of the screen, and populate the fields in the Add New Task window. Click on ADD TASK. To edit an existing task, click on the box to select it, and edit in the window below. Click UPDATE TASKS to save your changes.
WAIVER TASKS have several unique configurable components, allowing resorts to use them in many situations.
Ask your RTP|One Administrator for a list of “Authorization Types” that exist in RTP|One. (Administration Navigator/System Administration/Customer System Management/Authorization Types). You will use the Authorization Type Code to populate the POS Waiver ID field when creating tasks.
Enable “Consolidate Waiver” if xxx xxx xxx. Enable One Day Waiver if xx xxx xxx.
Follow this same procedure to complete ski school waivers, rental profiles, and child rental profiles.
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Define locations by selecting a name that resonates with your guests, avoiding jargon, abbreviations, and technical language. Ticket Office, Main Lodge Rental Shop, SkiWee Cabin are all examples of easily identifiable physical locations. Virtual locations, where the guest will compete all activities, and go straight to lift should also have a name that reflects that functionality- Online, Ecommerce, and Webshop are a few examples.
SETTINGS? use POS? IS edit profile location? set default activity required?
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ASSIGN ACTIVITIES - required if default is set?
11) Customize Theme.
12) Create an admin user.
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