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Infrastructure Tasks | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
1. Send request to Aspenware to enable Pass Checker |
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Aspenware Arrival Tasks | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
1. Create “AccessLocations” Collection
2. Create “Pass Checker - Hotlist Reason”
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1. Add Resort’s Default Pass Checker POS Location ID to General tab
2. Create “AccessLocations” mapping(s)
3. Create “Pass Checker - Hotlist Reason” display mapping(s)
4. Update Pass Checker Languages Strings
5. Edit Task Types
6. Create Task List 7. Create Locations List
8. Create Activities List
9. Customize Theme
10. Create Users
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Submit a request to your Aspenware Service Partner to enable Pass Checker.
Aspenware Arrival Tasks
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The Pass Checker POS Location ID is a setting from RTP|One, and can be sourced from your RTP|One administrator. (RTP|One/ Access Control Admin / Access Control Management / Access Location)(Select an access point that most tickets would be valid for.)
While logged in as admin, click on the GENERAL tab in the admin toolbar. Enter the numeric value in the “Pass Checker POS Location ID” field, and click the UPDATE GENERAL SETTINGS BUTTON.
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Logged in as admin, click on the LANGUAGE Tab on the admin toolbar. Scroll down to Pass Checker, and click on it to expand entries.
All entries have default copy supplied, so you do not have to edit if you choose not to. Note that the entryCo entitled “Invalid Media Error Text” includes a spaceholder for a phone number, which must be customized by the resort.
5) EDIT TASK TYPES
There are 4 task types in Arrival. Click on the box to edit each task.
Effective days allows for the aging of a profile, photo, waiver, etc., on a schedule determined by the resort. Setting effective days to 365 means the document will expire one year from the time it was uploaded. Leaving the field blank means it never expires. You cannot add additional task types.
6) CREATE TASK LIST
Tasks are the steps a guest needs to complete to be allowed to fulfill their order. For example, a season pass holder must complete a waiver (required) and upload a photo (optional) to be allowed to pick up or activate their pass.
Logged in as admin, click on TASKS tab in Arrival admin toolbar. Scroll to the bottom of the screen, and populate the fields in the Add New Task window. Click on ADD TASK. To edit an existing task, click on the box to select it, and edit in the window below. Click UPDATE TASSK to save your changes.
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