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Collections are data groupings that can be referenced through Arrival. Pass Checker utilizes Collections for referencing Lift codes and hotlist codes in RTP. Review for accuracy
Collection Items
Collection Items are housed under “Collections” and are mappings to RTP codes. Once mapped, text displayed to guests can be customized to be customer-facing. Pass Checker utilizes this for referencing RTP’s Lifts and hotlisting hotlist messaging. Review for accuracy
Feature Description
Validation Methodology
Pass Checker utilizes the same access validation rules that are set up in a resort’s RTP environment. When a guest checks if their pass is valid in Arrival, it is essentially the same as if the guest has scanned their pass at the lift. Review for accuracy (Insert copy here about time of day sca, noy using to validate night tickets?)
Navigating to Pass Checker
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Once on the Pass Checker URL, guests can look up their pass eligibility by either Pass# or RFID#. They can also filter between specific lifts and date combinations to check their pass eligibility. This is useful for resorts that limit lift-access for specific gates and also for passes that have blackout dates. (Where does guest locate their pass # or RFID )
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Pass Validation
Once a guest completes their pass check, they are returned with details that their pass is valid or is not valid based on their filters.
For valid passes, a message box will appear notifying the guest that their pass is valid. The product name displayed will match the name of the product in RTP. The text at the bottom of the message box is customizable to provide the guest with useful information.
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For invalid passes, a message box will appear notifying the guest that their pass is invalid. Arrival can be configured to display text that matches the RTP invalid reason or a reference table can be used that will display text that is more customer-facing. The bottom text line is also customizable to provide the guest with more assistance options.
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