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Both Mt. Bachelor and Boreal utilized the functionality in the account.register.passimageurl language string Login with Card Help HTML widget to provide their guests with a supportive visual guide for finding their pass number on their media card. This language string allows for the embedding of an image of a guest pass with the pass number highlighted. They have also noted at the bottom of the card instructions on how to quickly and easily reload the card on their websites. Mt. Bachelor has even taken reloading a step further by including a handy QR code directly on their pass for easy reload.
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ThredBo Australian resorts- Two-factor authentication to meet national security requirementsstandards
ThredBoFor Australian resorts, as required by their national lawsecurity protocols are stricter, requires two-factor authentication verification for acccesing accessing customer accounts. They have utilized the integration with Twilio so guests can receive and authentication a verification code by email or text .
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to maximize the chances that guests will be able to verify their accounts if found.
Many US Resorts - Uses flexibility to speed customer checkout and enhance conversion rate
Copper MountainFor many US resorts, in an effort to minimize customer input and speed the account creation/sign-in process, turned off the two-step authentication verification process within the find me flow. They don’t collect email or phone number numbers during the ticket window account creation process for a speedier turnaround, so they have turned off the two-step verification and allow guests to add passwords to their account when they successfully find an account by media number or personal info.
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