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The Standard Login feature within Aspenware Commerce provides the guest with many supportive options for finding their existing account or creating a new one, all while minimizing the chances that a guest will create a duplicate account and securing the accounts with two-factor authentication options. When a guest visits the Aspenware site, they have several options: Sign In, Create an Account or Find Your Account.
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If a customer clicks Forgot your Password? Send reset email, they will need to enter their email address or username for their account to have a password reset email sent to them. If they enter the wrong email or username, they will receive the following message.
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Find Me
If a customer clicks Find Your Account, they will depending on how your resort configures it, they could have three options to find their account: Find Me Using Email Address, Find Me Using Pass/Card or Find Me Using Personal Info. Within this Find Me flow, two-factor authentication can be turned on to increase security. Guests may elect to receive a verification code by email or, in some cases, by text message.
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NOTE: Siriusware users only have the option to use Find Me using an email address. |
Find Me Using Email Address
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If the guest’s input matches on name and email on the database, they will receive a password reset email. If it doesn’t match, the guest will be prompted to create an account.
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On the Create Account page, the guest will be prompted to enter the information required to set up their account. Resorts have the option to add Capcha reCaptcha to the creation for added security. An optional “Opt In for Marketing Messages” checkbox can also be added to this screen to create an Email Profile in RTP|One that will enable marketers to pull addresses for targeted marketing purposes.
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