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Several resorts have used the Standard Login feature in creative ways to make account access and pass reload a seamless, streamlined process. Others have taken advantage of the two-factor authentication features to enhance the security of customer accounts. These use cases highlight the many ways Aspenware Commerce offers flexibly options to meet the unique needs of your resort.
Mt. Bachelor - Example of support on where to find pass number (language string with url)
Boreal - QR code
Using email in Find Me to make reload essier
ThredBo - need two factor - Twilio turned on so guest can receive code by email or text - see website
Copper - turned off two-step process for speedier (don’t dollect email and phone number)and Boreal - Pass Number Support with Language String
Both Mt. Bachelor and Boreal utilized the functionality in the account.register.passimageurl language string to provide their guests with a supportive visual guide for finding their pass number on their media card. This language string allows for the embedding of an image of a guest pass with the pass number highlighted. They have also noted at the bottom of the card instructions on how to quickly and easily reload the card on their websites. Mt. Bachelor has even taken reloading a step further by including a handy QR code directly on their pass for easy reload.
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ThredBo - Two-factor authentication to meet national security requirements
ThredBo, as required by their national law, requires two-factor authentication for acccesing customer accounts. They have utilized the integration with Twilio so guests can receive and authentication code by email or text.
Copper Mountain - Uses flexibility to speed customer checkout and enhance conversion rate
Copper Mountain, in an effort to minimize customer input and speed the account creation/sign in process, turned off two-step authentication process. They don’t collect email or phone number during the account creation process for speedier turnaround.
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