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2. Find Me Using Pass/Card (RTP|One only)
If a customer chooses the Find Me Using Pass/Card option, they are asked to provide their last name and a media pass or RFID number.
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If a guest selects “how do I find my pass number?” You can load a helpful image of your media with the relevant number highlighted . to display when a guest selects “How do I find my pass number?”
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If the guest’s input matches on last name and media number, and two-step verification is turned ON, they will receive a code via text or email to verify they have access to that account and create a password, or a password reset email if they already have a password. If it doesn’t match, the guest will be prompted to create an account.
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