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Forgot password will show as soon as a guest enters a valid email. If a customer clicks Forgot your Password? Send reset email, they will need to enter their email address or username for their account to have a password reset email sent to them. If they enter the wrong email or username, they will receive the following a configurable error message.
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Find Me
If a customer clicks Find Your Account, depending on how your resort configures it, they could have three options to find their account: Find Me Using Email Address, Find Me Using Pass/Card or Find Me Using Personal Info. Within this Find Me flow, two-factor authentication can be turned on to increase security. Guests may elect to receive a verification code by email or, in some cases, by text message.
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