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  • When setting up camps, events, we recommend adding only “start” dates to a front-load inventory pool. Then use radio button date inventory configuration for these most likely. We did this for Camps at a resort where the camp runs from July 4 – 7, but all guests book the 4th, so the only date added to the inventory pool is the 4th.

    • When doing seasonal programs, we often do a similar setup to the above, and just add the first day of the program to the inventory pool and use this radio button date functionality, but will hide the date on the product on the product detail page so the guest doesn’t see it, but this allows us to restrict online sales when the product is sold out.

    • If you need all of the dates for accounting and instructor management purposes, our recommendation is to create a separate component and inventory pool to accomplish this. This separate component will decrement inventory for all of the dates of the program and inventory should be set to auto-assign. Don’t configure this component code in the Aspenware Commerce Inventory plugin, instead use the component configured with the aforementioned steps, but this component can be used for RTP fulfillment purposes.

Q: I want to set up a product that has the options for someone to book session 1 (available on date A), session 2 (available on date B ), or book both session 1 and session 2. Can I set up a product that will check inventory for these two separate dates?

A: You can’t restrict inventory on two separate dates for one product. For the scenario you have mentioned, we have configured inventory pool workarounds. For example, When there are 3 options: Session 1, Session 2, and Both Sessions.  The “both sessions” product often contains two components: one with the inventory to session 1 attached and the other with the inventory to session 2.  Rather than these two inventories having different start dates specific to the start date of each of these sessions, we can work around this limitation by making all Session 1 and Session 2 inventory pools share the same date in RTP and using the shop language to communicate the actual dates for the booking guest, but behind the scenes, in RTP they are the same date.  Talk to your Aspenware Representative for more details on this configuration if you have a similar product offering.

Q: How can I tell whether inventory is coming from my POS to Aspenware Commerce without zeroing out a day of inventory to see the date greyed out?

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