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Q: The Aspenware Subscriptions tool handles stopping charges going forward and automatically hotlists RTP|One access, so when making a change to a membership, go to Aspenware Commerce > Subscriptions in Admin.
Memberships can also be frozen by an administrator, which will stop charges until unfrozen. When unfreezing a membership, update the ‘Next Payment Date’ to a date in the future.
Q: How do I refund subscription deposit money?
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