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A: This banner is controlled from the HTML widget called "Renewal Banner Message". You can find this widget from: Nop Templates > Plugins > HTML Widgets > Manage HTML Widgets. From here edit it so it is not visible in the shop, or is visible by checking/unchecking the Active checkbox.
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A: This could be caused by several things. First, confirm that the product setup is correct. Second, confirm that the renewal product header is set to Display. Finally, confirm that the eligibility time frame in the product component link configuration is set up so that the guest in question is eligible based on their past product dates.
Q: We're building season passes now, and looking at renewals. Can we build add-ons into the renewal flow?
A: Yes, renewals can have add on products associated just like core products.
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