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Table of Contents

Setup Checklist

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Waivers
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Table of Contents

Setup Checklist

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Set-up Checklist
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1. POS TASKS

The Authorization Type needs to be set up in RTP|One and you need to copy down the code.

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The Authorization Type needs to be assigned to the product component.

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2. INFRASTRUCTURE TASKS

If lift access needs to be blocked before a waiver is signed, ask your Aspenware Representative about getting Aspenware’s Auto-Hotlist product installed in your environment.

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To support the wet signature feature, RTP|One must be on v2016 or later.

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3. COMMERCE TASKS

Products need to be created in Aspenware Commerce.

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Language String, Setting, HTML widget, etc.

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Set up WaiverSettings.SignWaiverDuringCheckOut to either true or false depending on whether or the signature should be stored at the time of signing.

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Review Considerations Prior to Configuration (See Below)

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Configure New RTP|One Waiver

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  • Create a new waiver and make the appropriate selections based on your previous considerations.

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Asign Waivers to Products

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  • Select the waiver(s) that should be applied to each product.

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Configure Waiver Signing in My Account

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  • Check Display in My Account when editing a waiver.

  • Edit appropriate Language Strings (see below) to turn on the feature and to customize copy on the waiver signing screen in My Account.

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Configure Resort Charge in My Account (if using Authorize.net)

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  • Check both the Is Resort Charge Waiver and Collect CC Info settings when editing a waiver.

  • See the Language Strings and Settings section above in this article for the specific strings and settings that should be set up and edited to turn on the feature and to customize the copy on the resort charge screen in My Account. 

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Activate/Inactivate Waivers to be Signed on Personalization Step

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  • Set WaiverSettings.SignWaiverDuringCheckOut to true to activate/false to deactivate.

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Configure Signature Panel Text

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  • Edit appropriate Language Strings (see below) to cutomize the text that displays in the various components of the signature panel.

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  • Before setting up specific waivers, decide whether waivers should be stored to RTP|One at the time of signature, or when the order is completed and sent to RTP|One. If the waiver signature should be stored at the time of signature, set the following setting:

Go to Configuration > Settings. Search for WaiverSettings.SignWaiverDuringCheckOut and set to true.

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2. Configuring New RTP|One Waiver (Release of Liability & Resort Charge)

  1. Go to the Aspenware Commerce > Waivers.

  2. Click Add Waiver to open the Add waiver page.

  3. Fill in the following fields (Optional fields are marked with an asterisk here) 

    1. Title: Enter the title of the waiver

    2. RTP Authorization Type Code: This is the code fromRTP|One.

    3. Collect CC Info: Check this box if setting up a waiver that enables resort charge functionality, meaning the guest can enter a credit card to add to their access card to pay for purchases at the resort. Resort charge functionality is currently only supported for Authorize.net and tokenized Payeezy.

    4. CC Agreement Required: Check this box if a product is required to have a resort charge. This feature is often used for direct to lift products that charge the guest automatically for every day of skiing. 

    5. E-Signature Required: Check this box to require the customer to type in the name of the assigned user before checking off the waiver checkbox during checkout.

    6. Enable Agree Checkbox: This enables/disables Agree Checkbox which enables a checkbox on the waiver allowing the guest to indicate that they agree with the terms of the release/waiver prior to signing. (See Figure D below.)

    7. Enable Wet Signature: The checkbox enables the capture and save of a guest’s digital signature in their RTP|One authorization profile. (See Figures E and F below.)

    8. Capture Waiver HTML: This checkbox allows for the capturing of the waiver HTML will save the HTML for the waiver (including their signature) in their RTP|One Authorization Profile. (See Figure G below.)

    9. Display in My Account: Check this box if the waiver should be able to be signed within My Account.

    10. Consolidate Release: Check this box if you want to allow for a consolidated view of the waivers during the personalization step in the store. (See Figures A, B, and C below.)

    11. Validate Signature: Check this box if you want Aspenware Commerce to check RTP|One for an existing waiver profile and mark already-signed waivers as 'signed.”

      1. To require customers to always sign (or resign) do not check Validate Signature

    12. Start Effective Date: To test, Effective Date: Enter the date that indicates when the release or waiver is valid. Typically, this is set to the season start date. (To test this feature, the date must be earlier than today’s date. Is this the effective date of the waiver?)

    13. End Effective Date: -  to test, must be later Enter the date that indicates when the release or waiver is no longer valid. Typically, this is set to the season end date. (To test this feature, the date must be earlier than today’s date. When the waiver is no longer effective?)

    14. Custom Comment: Options for custom comments include saving the Authorization Type Code {AuthTypeCode}, Signer Name {Signer}, Signed Date {SignedDate}, Browser Name {BrowserName}, and Brownser Version {BrowserVersion} Any words not in curly brackets will also show in the custom comments field. (See Figures H and I.)

    15. Link Text: This text box is not used in the configuration.

    16. 1Risk ID: If configuring a 1Risk waiver please see the configuration instructions for 1Risk.

    17. Text area: Enter waiver HTML in this field. To enter HTML, go to Tools > Source Code in the editor. A Source Code text box will appear. Paste waiver HTML in the Source Code text box. Entering HTML in the standard text box, and not within the Source code editor, will not display the authorization details on the site correctly.

  4. Click Save

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Figure

Feature Description

Example (Click to Expand)

Figure A

Consolidate Releases: When Consolidate Releases is checked for a waiver, any products that use that waiver will show in a consolidated view on the personalization step in the store, so the logged-in user will be able to sign all waivers for all members in the cart at one time. If there are any products in the cart which have waivers that are not eligible for consolidation, those waivers will behave as they did previously, where each member shows as an individual row on the personalization step, and each of those waivers must be signed for each member.

Figure B

Consolidate Releases: For the consolidated waivers, there is no signature box, as the signed-in user is signing for multiple participants.

Figure C

Consolidate Releases: The RTP|ONE Authorization Profile comment text shows the same information as it did previously for individually-signed waivers, with the signed-in user shown as ‘agreed for’ the other person.

Figure D

Enable Agree Checkbox: This enables the checkbox underneath the waiver that allows the guest to indicate that they are agreeing to the terms of the waiver/release before signing.

Figure E

Enable Wet Signature: This checkbox allows for the capture of a wet signature. When it is checked, the guest will see the signature box at right.

Figure F

Enable Wet Signature: When this checkbox is true, a guest’s digital signature will be stored in their RTP|One authorization profile. This figure shows how it will appear in RTP|One.

Figure G

Capture Waiver HTML: When this checkbox is true, Aspenware Commerce will capture the waiver HTML will save the HTML for the waiver (including their signature) in the guest’s RTP|One Authorization Profile.

Figure H

Custom Comment: If there are entries in this field, custom comments will be viewable in the guest’s authorization profile as shown.

Figure I

Custom Comment: This example shows the tokens entered in the Custom Comment field.

3. Assigning Waivers to Products

  1. Go to Aspenware Commerce > Waivers in Administration.

  2. Click Assign Waiver to Products.

  3. Select the waiver(s) that should be applied to each product from the Assigned Waiver drop-down(s). Each product can be assigned up to four waivers. If an add on product requires a separate waiver, then assign the add on product the desired waiver.

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Info

NOTE: This setting applies to all waivers (even if using both 1Risk and Aspenware Waivers.)

  1. Navigate to Aspenware Commerce > Settings. Search for WaiverSettings.SignWaiverDuringCheckOut

  2. To ensure an authorization profile is created during the personalization step, select Edit and set the value to true.

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