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Setup Checklist
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POS Tasks
The Authorization Type needs to be set up in RTP needs to be set up and you need to copy down the code and needs to be set to active, display online needs to be checked, a comment should be defined, age range should be set as 18-no maximum age, authorization text HTML should be configured, override security level set to 0.
The authorization type needs to be assigned to the product component.
Infrastructure Tasks
If lift access needs to be blocked before a waiver is signed, ask your AW rep about getting AW’s Auto-Hotlist product installed in your environment.
Commerce Tasks
Products need to be created.
Settings, Language Strings and/or HTML Widgets for this Feature
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Before setting up specific waivers, decide whether waivers should be stored to RTP | One at the time of signature, or when the order is completed and sent to RTP | One. If the waiver signature should be stored at the time of signature, set the following setting:
Go to Configuration > Settings. Search for WaiverSettings.SignWaiverDuringCheckOut and set to true.
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Configuration Step | Language String | Value |
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4. Enable Waiver Signing in My Account | Account.WaiverSigning.Title | Waiver signing |
4. Enable Waiver Signing in My Account | account.waiversigning.description | Sign waivers for your family members before you arrive at the resort. |
4. Enable Waiver Signing in My Account | Account.ResortCharge.WaiverSuccessToast | Your waiver has been added! |
4. Enable Waiver Signing in My Account | Account.ResortCharge.WaiverErrorToast | There was a problem adding your waiver. Please try again later. |
5. Resort Charge in My Account | account.resortcharge | Resort Charge |
5. Resort Charge in My Account | Account.ResortCharge.Title | Resort Charge |
5. Resort Charge in My Account | Account.ResortCharge.Description | Sign up or modify your resort charge settings. You can change the credit card associated with resort charge. The same credit card will be used for all members of your family. |
5. Resort Charge in My Account | Account.ResortCharge.CreditCardHeader | Resort Charge Credit Card |
5. Resort Charge in My Account | Account.ResortCharge.CreditCardMissing | No credit card registered for resort charge |
5. Resort Charge in My Account | Account.ResortCharge.GroupMembersHeader | Your group members |
5. Resort Charge in My Account | Account.ResortCharge.GroupMembersDescription | Toggle resort charge to add/remove resort charge for group members |
5. Resort Charge in My Account | Account.ResortCharge.WaiverModalTitle | Add Resort Charge |
5. Resort Charge in My Account | Account.ResortCharge.WaiverModalMainText | Add Resort Charge to |
5. Resort Charge in My Account | Account.ResortCharge.WaiverModalSubtext | By registering for resort charge you agree to |
5. Resort Charge in My Account | Account.ResortCharge.CCUpdateSuccessToast | Your resort charge credit card has been added! |
5. Resort Charge in My Account | Account.ResortCharge.CCUpdateErrorToast | There was a problem adding your resort charge credit card. Please try again later. . |
7. Configuring Signature Panel Text (Text right above the signature panel) | Aspenware.Waivers.SignaturePanelText | Default Value: "By completing the information below, I represent that I am {0}, a parent or legal guardian, or otherwise legally authorized to sign on their behalf." (Signer's name will be substituted for {0}) |
7. Configuring Signature Panel Text (Text indicating that the waiver must be scrolled to the bottom to sign) | Aspenware.Waivers.ScrollMessage | Default Value: "View/Scroll to the bottom of the document to sign" |
7. Configuring Signature Panel Text (Text just to the left of the wet signature canvas) | Aspenware.Waivers.WetSignaturePrompt | Default Value: "SIGN HERE" |
7. Configuring Signature Panel Text (Text underneath the wet signature) | Aspenware.Waivers.SignatureAffirmationStatement | Default: "I state that I can sign for {0}." (Signer's name will be substituted for {0}) |
7. Configuring Signature Panel Text (Text on the button to clear all signature data) | Aspenware.Waivers.ClearButtonText | Default: "CLEAR" |
7. Configuring Signature Panel Text (Text on the button to Submit signature data) | Aspenware.Waivers.SignButtonText | Default: "SIGN" |
HTML Widgets
AW Commerce HTML Widgets that must first be completed
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2. Configuring New RTP|One Waiver (Release of Liability & Resort Charge)
Go to the Aspenware Commerce > Waivers.
Click Add Waiver to open the Add waiver page.
Fill in the following fields (Optional fields are marked with an asterisk here)
Title: Enter the title of the waiver
RTP Authorization Type Code: This is the code fromRTP | One.
Collect CC Info: Check this box if setting up a waiver that enables resort charge functionality, meaning the guest can enter a credit card to add to their access card to pay for purchases at the resort. Resort charge functionality is currently only supported for Authorize.net and tokenized Payeezy.
CC Agreement Required: Check this box if a product is required to have a resort charge. This feature is often used for direct to lift products that charge the guest automatically for every day of skiing.
E-Signature Required: Check this box to require the customer to type in the name of the assigned user before checking off the waiver checkbox during checkout.
Enable Agree Checkbox: This enables/disables Agree Checkbox which enables a checkbox on the waiver allowing the guest to indicate that they agree with the terms of the release/waiver prior to signing. (See Figure D below.)
Enable Wet Signature: The checkbox enables the capture and save of a guest’s digital signature in their RTP|One authorization profile. (See Figures E and F below.)
Capture Waiver HTML: This checkbox allows for the capturing of the waiver html will save the html for the waiver (including their signature) in their RTP|One Authorization Profile. (See Figure G below.)
Display in My Account: Check this box if the waiver should be able to be signed within My Account.
Consolidate Release: Check this box if you want to allow for a consolidated view of the waivers during the personalization step in the store. (See Figures A, B, and C below.)
Validate Signature - FIXED!
To require customers to always sign (or resign) do not check “validate signature”
To have Aspenware Commerce check RTP for an existing waiver profile and mark already-signed waivers as signed, check “validate signature”
If a waiver is already signed and this is turned on for a waiver, this is what the personalize waiver signing step will appear like for a guest with a valid authorization profile.
Start Effective Date: To test, must be earlier than today’s date. Is this the effective date of the waiver?
End Effective Date: - to test, must be later than today’s date. When the waiver is no longer effective?
Custom Comment: Options for custom comments include saving the Authorization Type Code {AuthTypeCode}, Signer Name {Signer}, Signed Date {SignedDate}, Browser Name {BrowserName}, and Brownser Version {BrowserVersion} Any words not in curly brackets will also show in the custom comments field. (See Figures H and I.)
Link Text: This text box is not used in configuration.
1Risk ID: If configuring a 1Risk waiver please see configuration instructions at 1Risk waiver setup configuration guide(INSERT LINK)
Text area: Enter waiver HTML in this field. To enter HTML, go to Tools > Source Code in the editor. A Source Code text box will appear. Paste waiver HTML in the Source Code text box. Entering HTML in the standard text box, and not within the Source code editor, will not display the authorization details on the site correctly.
Click Save.
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Figure | Feature Description | Example (Click to Expand) |
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Figure A | Consolidate Releases: When Consolidate Releases is checked for a waiver, any products that use that waiver will show in a consolidated view on the personalization step in the store, so the logged-in user will be able to sign all waivers for all members in the cart at one time. If there are any products in the cart which have waivers that are not eligible for consolidation, those waivers will behave as they did previously, where each member shows as an individual row on the personalization step, and each of those waivers must be signed for each member. | |
Figure B | Consolidate Releases: For the consolidated waivers, there is no signature box, as the signed-in user is signing for multiple participants. | |
Figure C | Consolidate Releases: The RTP|ONE Authorization Profile comment text shows the same information as it did previously for individually-signed waivers, with the signed-in user shown as ‘agreed for’ the other person. | |
Figure D | Enable Agree Checkbox: This enables the checkbox underneath the waiver that allows the guest to indicate that they are agreeing to the terms of the waiver/release before signing. | |
Figure E | Enable Wet Signature: This checkbox allows for the capture of a wet signature. When it is checked, the guest will see the signature box at right. | |
Figure F | Enable Wet Signature: When this checkbox is true, a guest’s digital signature will be stored in their RTP|One authorization profile. This figure shows how it will appear in RTP|One. | |
Figure G | Capture Waiver HTML: When this checkbox is true, Aspenware Commerce will capture the waiver HTML will save the HTML for the waiver (including their signature) in the guest’s RTP|One Authorization Profile. | |
Figure H | Custom Comment: If there are entries in this field, custom comments will be viewable in the guest’s authorization profile as shown. | |
Figure I | Custom Comment: This example shows the tokens entered in the Custom Comment field. |
3. Assigning Waivers to Products
Go to Aspenware Commerce > Waivers in Administration.
Click Assign Waiver to Products.
Select the waiver(s) that should be applied to each product from the Assigned Waiver drop-down(s). Each product can be assigned up to four waivers. If an add on product requires a separate waiver, then assign the add on product the desired waiver.
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This setting will affect whether an authorization profile is created in RTP | One as soon as the waiver is signed (and prior to checkout/order processing). If using 1Risk waivers set this value to true (See Configuration Guide for 1Risk (INSERT LINK).)
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NOTE: This setting applies to all waivers (even if using both 1Risk and Aspenware Waivers.) |
Navigate to Aspenware Commerce > Settings. Search for WaiverSettings.SignWaiverDuringCheckOut
To ensure an authorization profile is created during the personalization step, select Edit and set the value to true.
7. Configuring Signature Panel Text
Much of the text on the signature panel page is configurable using language strings. These strings are reference above in the Setting and Language Strings section of this article. The red outlined areas in the sample waiver below show the areas that are configurable using these strings.
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