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Table of Contents

Setup Checklist

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1. POS TASKS

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POS Task 1

Status
colourRed
titleRequired

Expand
titleExample of POS Task

Products that need age ranges assigned are created in POS and have age ranges added to POS

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Status
colourYellow
titlePrerequisite

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2. INFRASTRUCTURE TASKS

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Infrastructure Task 2 -

Status
colourRed
titleRequired

Expand
titleExample of Infrastructure Task

​Confirm that the Azure function app is setup and configured to the desired frequency. -

Status
colourRed
titleRequired

...

Status
colourYellow
titlePrerequisite

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3. COMMERCE TASKS

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Table of Contents

Setup Checklist

Insert excerpt
Set-up Checklist
Set-up Checklist
nopaneltrue

Set up WaiverSettings.SignWaiverDuringCheckOut to either true or false depending on whether or the signature should be stored at the time of signing.

1. POS TASKS

POS Task 1

Status
colourRed
titleRequired

RequiredProducts that need age ranges assigned are created in POS and have age ranges added to POS

Expand
titleExample of Commerce POS Task

Confirm that the Aspenware Commerce products that will have inventory assigned to them are fully configured with the correct attributes -

Status
colourRed
title

Status
colourYellow
titlePrerequisite
Language String, Setting, HTML widget, etc. Task 4

2. INFRASTRUCTURE TASKS

Infrastructure Task 2 -

Status
Blue
colourRed
titleRequired

Expand
title
optional
Example of Infrastructure Task

​Confirm that the Azure function app is setup and configured to the desired frequency. -

Status
colourRed
titleRequired

Status
colourYellow
titlePrerequisite
Configuration Task 5

3. COMMERCE TASKS

Commerce Task 3 -

Status
colourRed
titleRequired

Expand
titleExample of Configuration Commerce Task

Inventory is mapped to product or product variant in the Inventory Pool plugin Confirm that the Aspenware Commerce products that will have inventory assigned to them are fully configured with the correct attributes -

Status
colourRed
titleRequired
Code is entered

Status
colourYellow
titlePrerequisite

Language String, Setting, HTML widget, etc. Task 4 -

Status
colour

Red

Blue
title

RequiredIf using location in RTP, location code is entered

optional

Set up WaiverSettings.SignWaiverDuringCheckOut to either true or false depending on whether or the signature should be stored at the time of signing.

Status
colour

RedIf multi day product, number of days is defined

Yellow
title

Required

Prerequisite

Configuration Task 5 -

Status
colourRed
titleRequired

If using non default lock time of 900 seconds, the desired lock time is configured. StatuscolourBluetitleoptional

Expand
titleExample of Configuration Task

Inventory is mapped to product or product variant in the Inventory Pool plugin

Status
colour

Green

Red
title

Detailed Setup

Prerequisite Tasks

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POS Tasks

  • POS Task that must be completed first

Infrastructure Tasks

  • Infrastructure Task that must be completed first. Remove section if not required

Commerce Tasks

  • AW Commerce task that must be completed first

Settings, Language Strings and/or HTML Widgets for this Feature

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Settings

Before setting up specific waivers, decide whether waivers should be stored to RTP | One at the time of signature, or when the order is completed and sent to RTP | One. If the waiver signature should be stored at the time of signature, set the following setting:

Go to Configuration > Settings. Search for WaiverSettings.SignWaiverDuringCheckOut and set to true.

If waiver signature should be stored at the time of order completion to RTP | One, set this setting to false. 

Info

NOTE: If a waiver is signed in My Account, it will always go to RTP | One on the signature. 

Language Strings

  • AW Commerce Language Strings that must first be completed

HTML Widgets

  • AW Commerce HTML Widgets that must first be completed

Detailed Setup Guide

1. Review Considerations Prior to Configuration

Review the following considerations before beginning.

  • Are you going to require e-signature on all waivers, just some, etc? (Can be configured at waiver level)

  • Do you want to store waivers immediately on signing? (only configurable at store level)

  • Do you offer resort charge? If so, set up resort charge waiver.  

  • Do you offer direct to lift products, or DTL products, that require a credit card on file to purchase? If so, setup the required resort charge/credit card collection waiver. 

  • Would your legal team accept consolidated waivers where all waivers are signed by a single user? 

  • If a waiver is already valid for a user at the time of purchase, do you want to require guests to sign again? 

  • Would any waivers be helpful to offer signature in my account for - could be signed by any guest not just those purchasing a product? 

2. Configuring New RTP Waiver (Release of Liability & Resort Charge)

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Go to the Aspenware Commerce > Waivers.

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Click Add Waiver to open the Add waiver page.

Fill in the following fields (Optional fields are marked with an asterisk here) 

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Title: Enter the title of the waiver

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RTP Authorization Type Code: WHAT IS THIS?

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Collect CC Info: Check this box if setting up a waiver that enables resort charge functionality, meaning the guest can enter a credit card to add to their access card to pay for purchases at the resort. Resort charge functionality is currently only supported for Authorize.net and tokenized Payeezy.

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CC Agreement Required: Check this box if a product is required to have a resort charge. This feature is often used for direct to lift products that charge the guest automatically for every day of skiing. 

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E-Signature Required: Check this box to require the customer to type in the name of the assigned user before checking off the waiver checkbox during checkout.

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Consolidate Release: If this box is checked, any products that use that waiver will show in a consolidated view on the personalization step in the store, so the guest who is logged-in will be able to sign all waivers for all members in the cart at one time.  If there are any products in the cart which have waivers that are not eligible for consolidation, those waivers will behave as they did previously, where each member shows as an individual row on the personalization step, and each of those waivers must be signed for each member. 

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Validate Signature - DO NOT USE UNTIL FIX FOR CHECKING EXPIRATION DATE IN PLACE

  1. To require customers to always sign (or resign) do not check “validate signature” 

  2. To have Aspenware Commerce check RTP for an existing waiver profile and mark already-signed waivers as signed, check “validate signature” 

  3. If a waiver is already signed and this is turned on for a waiver, this is what the personalize waiver signing step will appear like for a guest with a valid authorization profile.

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Start Effective Date: To test, must be earlier than today’s date. Is this the effective date of the waiver?

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End Effective Date: -  to test, must be later than today’s date. When the waiver is no longer effective?

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Link Text: This text box is not used in configuration.

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Text area: Enter waiver HTML in this field. To enter HTML, go to Tools > Source Code in the editor. A Source Code text box will appear. Paste waiver HTML in the Source Code text box. Entering HTML in the standard text box, and not within the Source code editor, will not display the authorization details on the site correctly.

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Info

NOTE: Resort charge functionality is currently only supported for Authorize.net and tokenized Payeezy.

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Image RemovedImage Removed

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Start Effective Date - to test, must be earlier than today’s date. 

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Required

Code is entered

Status
colourRed
titleRequired

If using location in RTP, location code is entered

Status
colourRed
titleRequired

If multi day product, number of days is defined

Status
colourRed
titleRequired

If using non default lock time of 900 seconds, the desired lock time is configured.

Status
colourBlue
titleoptional

Status
colourGreen
titleDetailed Setup

Prerequisite Tasks

Insert excerpt
Prerequisites Tasks Excerpt
Prerequisites Tasks Excerpt
nopaneltrue

POS Tasks

  • POS Task that must be completed first

Infrastructure Tasks

  • Infrastructure Task that must be completed first. Remove section if not required

Commerce Tasks

  • AW Commerce task that must be completed first

Settings, Language Strings and/or HTML Widgets for this Feature

Insert excerpt
Setting, Language String and/or HTML Widgets for this feature
Setting, Language String and/or HTML Widgets for this feature
nopaneltrue

Settings

Before setting up specific waivers, decide whether waivers should be stored to RTP | One at the time of signature, or when the order is completed and sent to RTP | One. If the waiver signature should be stored at the time of signature, set the following setting:

Go to Configuration > Settings. Search for WaiverSettings.SignWaiverDuringCheckOut and set to true.

If waiver signature should be stored at the time of order completion to RTP | One, set this setting to false. 

Info

NOTE: If a waiver is signed in My Account, it will always go to RTP | One on the signature. 

Language Strings

  • AW Commerce Language Strings that must first be completed

HTML Widgets

  • AW Commerce HTML Widgets that must first be completed

Detailed Setup Guide

1. Review Considerations Prior to Configuration

Review the following considerations before beginning.

  • Are you going to require e-signature on all waivers, just some, etc? (Can be configured at waiver level)

  • Do you want to store waivers immediately on signing? (only configurable at store level)

  • Do you offer resort charge? If so, set up resort charge waiver.  

  • Do you offer direct to lift products, or DTL products, that require a credit card on file to purchase? If so, setup the required resort charge/credit card collection waiver. 

  • Would your legal team accept consolidated waivers where all waivers are signed by a single user? 

  • If a waiver is already valid for a user at the time of purchase, do you want to require guests to sign again? 

  • Would any waivers be helpful to offer signature in my account for - could be signed by any guest not just those purchasing a product? 

2. Configuring New RTP | One Waiver (Release of Liability & Resort Charge)

  1. Go to the Aspenware Commerce > Waivers.

  2. Click Add Waiver to open the Add waiver page.

  3. Fill in the following fields (Optional fields are marked with an asterisk here) 

    1. Title: Enter the title of the waiver

    2. RTP Authorization Type Code: WHAT IS THIS?

    3. Collect CC Info: Check this box if setting up a waiver that enables resort charge functionality, meaning the guest can enter a credit card to add to their access card to pay for purchases at the resort. Resort charge functionality is currently only supported for Authorize.net and tokenized Payeezy.

    4. CC Agreement Required: Check this box if a product is required to have a resort charge. This feature is often used for direct to lift products that charge the guest automatically for every day of skiing. 

    5. E-Signature Required: Check this box to require the customer to type in the name of the assigned user before checking off the waiver checkbox during checkout.

    6. Display in My Account: Check this box if the waiver should be able to be signed within My Account. Full configuration guide for waivers in my account(ADD LINK)

    7. Consolidate Release: If this box is checked, any products that use that waiver will show in a consolidated view on the personalization step in the store, so the guest who is logged-in will be able to sign all waivers for all members in the cart at one time.  If there are any products in the cart which have waivers that are not eligible for consolidation, those waivers will behave as they did previously, where each member shows as an individual row on the personalization step, and each of those waivers must be signed for each member. (See Figure A below.)

    8. Validate Signature - DO NOT USE UNTIL FIX FOR CHECKING EXPIRATION DATE IN PLACE

      1. To require customers to always sign (or resign) do not check “validate signature” 

      2. To have Aspenware Commerce check RTP for an existing waiver profile and mark already-signed waivers as signed, check “validate signature” 

      3. If a waiver is already signed and this is turned on for a waiver, this is what the personalize waiver signing step will appear like for a guest with a valid authorization profile.

    9. Start Effective Date: To test, must be earlier than today’s date. Is this the effective date of the waiver?

    10. End Effective Date: -  to test, must be later than today’s date. When the waiver is no longer effective?

    11. Link Text

    - N/A
    1. : This text box is not used in configuration.

    2. 1Risk ID

    -
    1. : If configuring a 1Risk waiver please see configuration instructions at 1Risk waiver setup configuration guide(INSERT LINK)

    2. Text area

    -
    1. : Enter waiver HTML

    here
    1. in this field.

    1. To enter HTML, go to Tools> Source Code  in the editor Tools > Source Code in the editor. A Source Code text box will appear. Paste waiver HTML in the Source Code text box. Entering HTML in the standard text box, and not within the Source code editor, will not display the authorization details on the site correctly.

  1. Save the Waiver. 

    Image Removed
    1. box. Entering HTML in the standard text box, and not within the Source code editor, will not display the authorization details on the site correctly.

  1. Click Save

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Figure

Description of Screenshot Example

Screenshot

(Click to expand.)

Figure A

This figure shows an example of what the guest will see if Consolidated Waivers has been checked in the

Image Added

Figure B

This figure shows an example of a Release Form that requires a signature by the guest.

Image Added

Figure C

This figure shows an example of a signed waiver that has been validated in RTP | One.

Image Added

3. Assigning Waivers to Products

  1. Go to the Aspenware Commerce Plugins>Waivers page > Waivers in AdminAdministration.

  2. Click Assign Waiver to Products.

    Image Added
  3. Select the waiver(s) that should be applied to each product from the Assigned Waiver drop-down(s). Each product can be assigned up to four waivers. 
    If  If an add on product requires a separate waiver, then assign the add on product the desired waiver.

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4. Waiver Signing in My Account

For resorts on RTP | One, waivers can be signed in my account. Guests can login log in to the ecommerce site, go to my account My Account, and sign waivers for themselves and other members of their household without requiring checkoutbeing required to check out.

In the waiver plugin, waivers can be set to show in my account My Account by checking “Display Display in My Account” Account when editing a waiver. If a waiver is set to show in my accountMy Account, and is already signed by the household member, then the waiver will show as signed in my accountMy Account, but if the waiver is not yet signed, waivers can be signed here and will be recorded in RTP | One as Authorization type profiles for the designated guest. The following settings and language strings should be set up and edited to turn on the feature and to customize copy on the waiver signing screen in my account. 

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Language String

Value

Account.WaiverSigning.Title 

Waiver signing 

account.waiversigning.description

Sign waivers for your family members before you arrive at the resort.

Account.ResortCharge.WaiverSuccessToast

Your waiver has been added!

Account.ResortCharge.WaiverErrorToast

There was a problem adding your waiver. Please try again later. 

5. Resort Charge in My Account

For resorts on RTP | One and have Auth Authorize.net as a payment provider,  the resort charge feature can be setup set up for households in my accountMy Account. Guests can login log in to the ecommerce site, go to my account and setup My Account and set up resort charge for themselves and other members of their household without requiring checkoutbeing required to check out.

In the waiver plugin, waivers can be set as “resort charge waivers” by checking both the “Is Is Resort Charge Waiver” Waiver and “Collect Collect CC Info” Info settings when editing a waiver. If resort charge is already enabled for the household member, meaning they have both a primary credit card profile on their account or inherited to their account, and they have agreed to the resort charge authorization type,  then the household will be toggled on for resort charge and the configured credit card will be displayed for the household. 

The primary credit card setup set up for resort charge for the individual and household can be added and updated from this screen and RTP | One will be updated. If a household member is not setup set up for resort charge, they can be toggled on for resort charge. This will both add the primary credit card to their profile and add the resort charge authorization type agreement to their profile. The following settings and language strings should be setup set up and edited to turn on the feature and to customize the copy on the resort charge screen in my account. Note:  Resort charge in my accountis

Info

NOTE:  The resort charge feature in My Account is not supported for tokenized credit currently and only supported for

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Authorize.net. If Payeezy, Square or Braintree is your payment provider, this feature should not be enabled. 

Setting

Value

customersettings.hideresortcharge

True/False - Shows and hides resort charge  in my account

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Language String

Value

account.resortcharge

Resort Charge

Account.ResortCharge.Title 

Resort Charge

Account.ResortCharge.Description

Sign up or modify your resort charge settings. You can change the credit card associated with resort charge. The same credit card will be used for all members of your family.

Account.ResortCharge.CreditCardHeader 


Resort Charge Credit Card

Account.ResortCharge.CreditCardMissing 


No credit card registered for resort charge

Account.ResortCharge.GroupMembersHeader 

Your group members 

Account.ResortCharge.GroupMembersDescription 

Toggle resort charge to add/remove resort charge for group members 

Account.ResortCharge.WaiverModalTitle 

Add Resort Charge 

Account.ResortCharge.WaiverModalMainText

Add Resort Charge to

Account.ResortCharge.WaiverModalSubtext

By registering for resort charge you agree to 

Account.ResortCharge.CCUpdateSuccessToast

Your resort charge credit card has been added!

Account.ResortCharge.CCUpdateErrorToast

There was a problem adding your resort charge credit card. Please try again later. 

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6. Activating/Inactivating Waivers to be

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Signed on

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Personalization Step

This setting will affect whether an authorization profile is created in RTP | One as soon as the waiver is signed (and prior to checkout/order processing). If using 1Risk waivers set this value to true

*Note: This setting applies to all waivers (even if using both 1Risk and Aspenware Waivers)

Navigate to Aspenware Commerce > Settings > Search “WaiverSettings.SignWaiverDuringCheckOut”

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DELETE CONTENT AFTER THIS LINE

go to the Glossary page and add the key terms Excerpt Include that you added for your configuration guide.

To add the feature terms to the Glossary, navigate to the glossary and add a header for your feature using an H2. Select the + and then select …view more. Search for Excerpt Include and in the Page Containing the Excerpt search for “Configuration: [FEATURE]” select to hide panel, preview and add.

How-to Guide of this page can be found here: [Internal] Configuration page Setup Guide

Real Example of this page can be found here: https://aspenware.atlassian.net/wiki/spaces/DB/pages/edit-v2/1037172926. If using 1Risk waivers set this value to true (See Configuration Guide for 1Risk (INSERT LINK).)

Info

NOTE: This setting applies to all waivers (even if using both 1Risk and Aspenware Waivers.)

  1. Navigate to Aspenware Commerce > Settings. Search for WaiverSettings.SignWaiverDuringCheckOut

  2. To ensure an authorization profile is created during the personalization step, select Edit and set the value to true.

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