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Aspenware Commerce’s Inventory feature can be used to control the quantity of sales allowed for a given day for a specific product or product variant based on Inventory configured in the resort POS. Inventory supports cart locking as well, so when an inventoried product is added to cart, that available inventory spot will be reserved for them until they check out or their lock expires. |
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This feature is supported for: RTP Inventory Pools, and Siriusware Max4Sale |
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This feature is NOT supported for: Sirusware Points4Sale |
Glossary
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Inventory FunctionRTP|ONE Inventory pool slots and Siriusware Max4Sale slots are synced to Aspenware Commerce inventory tables by an Azure function. The sync timer is configurable and is defaulted to every 5 minutes. On this interval, the function obtains the latest inventory numbers from the POS and writes them to the Aspenware Commerce inventory table for each component code or DCI configured in Aspenware Commerce’s Inventory Pool administration. Inventory LockingWhen a customer adds to cart, they “lock” in their inventory and are guaranteed their spot for as long as the lock for the product they added to cart is configured for. If a guest tries to checkout after their lock time expires, the system attempts to get a new lock. If their lock expires and the product in their cart is still available, they will obtain a new lock and be able to check out. If the product in their cart sells out between the time their lock expires and they check out, they will be prevented from buying that product. Locking prevents another guest from “stealing” inventory if they are faster at checking out. Locking also eliminates the possibility that inventory can over sell if the order processor is delayed. Inventory PoolsThe term in RTP used for inventory control. In RTP inventory is pooled, meaning multiple product headers can pull from a common inventory pool and all decrement the same inventory, so if the inventory pool is sold out for a date, it will be sold out for all products using that inventory pool. Max4SaleOne of two inventory control mechanisms in Siriusware, the other being Points4Sale which Aspenware does not yet support. In Siriusware Max4Sale inventory is per product, meaning multiple product headers cannot pull from a common inventory pool and all decrement the same inventory. Each DCI has its own Max4Sale allotment, and when its sold out for a date, only that single DCI will be sold out. |
Feature Detail
If a product should be limited from being sold on dates when Inventory in the POS is sold out, then set up Inventory in Aspenware Commerce. Based on this setup, inventory numbers in the POS will be checked at a configurable interval, blocking dates in the shop that are no longer available, or warning of low inventory if “warning” thresholds are configured by the resort. When a shopper selects inventory-controlled products and adds them to cart, Aspenware Commerce locks the slot(s) of inventory on those products for a configurable period (drawing from the most recently synced inventory). If in the rare case that a guest adds a product to their cart, their cart lock expires, and that product becomes sold out between the time of add to cart and their checkout, inventory for the products in their cart are checked again before the guest completes their order. If inventory is still available, the guest will be able to check out, but if the product is sold out, the guest will no longer be able to buy that product for that date.
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